Microsoft Teams = PRODUCTIVITY

Empower Your Employees by Creating a Secure Productive Enterprise

  • Number of teams employees work on has nearly doubled over the last five years. - Microsoft: US Information Worker Survey, 2009 & 2014
  • 41% employees say mobile business apps are already changing the way they work - CCS Insight's Employee Mobile Technology Survey, February 2015 (surveyed 1,200 employees in the US and five countries in Western Europe)
  • Information overload wastes 25% of workers’ time costing the U.S. economy alone $997 billion each year (as of 2010)published research by Basex, a member of The Information Overload Research Group; The Information Overload Research Group’s Media Release Feb 3, 2011;  Harvard Business Review ‘Conquering Digital Distraction’ June 2015
  • Over 160 million customer records have been compromised Identity Theft Resource Center (ITRC) Breach Report 2015
  • 229 days to detect security infiltrationFireEye, Inc. 2014 Mandiant® M-Trends® report

 Enabling Technologies has extensive experience in driving value realization from Microsoft’s teamwork solutions. Our experience with Office 365 including Microsoft Teams, SharePoint, Yammer, and Stream will help you build a culture of collaboration that empowers your employees while adhering to the growing security and compliance requirements. As your partner we provide guidance and insights you can use to help your employees drive adoption and make the best use of Microsoft Teams within your organization.

Call us to discuss your next steps  for Teams and how your organization can achieve even more productive collaboration!  Click here to discuss. 


Enabling

 

RESOURCES

ENABLING TECHNOLOGIES

We build a secure, smarter, more connected, more enjoyable workplace using the Microsoft Communications and Collaboration stack. Our perspective from thousands of projects and predictable methodology translates to your successful project. Our award winning Themed Change Management program drives user adoption and acceptance which delivers full value for your UC investment.

CAREERS AT ENABLING TECHNOLOGIES

We are always looking for dynamic new talent to join our team. If you have a passion for innovation and learning, we encourage you to browse our current openings!

2015 Microsoft Partner of Year

 

2015 Microsoft Partner of Year

Communications Market Acceleration

 

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Why we won the award…

What technologies we provide users is an important decision, but perhaps the most important question of all is “will they use it?” Enabling’s “Lights, Camera, Adoption!” Organizational Change Management program provides customers with the tools required to successfully drive user acceptance and high adoption of new technologies. Enabling ensures that everyone in the organization is excited to use the new technology with fun and exciting pre-planned deployment plans. Operational Change Management made all the difference with one of Enabling’s local clients. Enabling just finished up working with this new client to deploy Lync Enterprise Voice at over 70 locations with more than 7,000 users. They were able to use the preplanned roll out plans from Enabling Technologies to insure a successful adoption.

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2012 Microsoft Partner of Year

 

 

2012 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, one of the nation’s leading architecture and engineering firms, wanted to improve customer relationship management. They required their project managers to take notes of customer phone calls in Dynamics’ CRM. However, their PMs only used CRM to log calls, and rarely kept it open and available. Getting to CRM’s call notes page took eight mouse clicks for each phone call, taking time and effort. Many times, the PMs were unwilling or unable to spend the extra time to comply with procedures. Enabling created ETC CRM Sync, which uses Lync APIs to automatically pop a screen to the customer’s CRM page, where the PM can immediate start taking notes. The integration significantly reduced the time and effort it normally takes to log the call notes in CRM. Not only did Enabling’s solution save their project managers time, but the company has much more accurate reporting and a complete call history for all their clients in CRM.

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2010 Microsoft Partner of Year

 

 

2010 Microsoft Partner of Year

Unified Communications Solutions. Instant Messaging / Presence / Conferencing / Voice

 

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Why we won the award…

Our client, a global provider of strategic outsourcing services, looked to Enabling for assistance rolling out Unified Communications to their organization. Depending on the time of year and the status of outsourcing contracts, user counts ranged between 7,000-14,000. They needed to replace their older Avaya PBXs and Voicemail systems. Enabling designed and implemented Lync, including Enterprise Voice, and Exchange Unified Messaging. In addition, Enabling used Lync’s APIs to connect to the client’s attendance/absentee tracking system. When an employee called in sick, Lync’s IVR took the call, prompted the caller to enter an employee ID and reason for absence, then inserted the information into the attendance application. Lync would then place an outcall to other potential substitutes and prompted them to ask if they’d be able to cover the shift. This saved FTEs from having to manually handle the process, and enabled quicker coverage for absenteeism. Lync not only proved to be a reliable voice system, but Enabling turned it into an extensible business enabler.

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