Table of Contents

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Who We Are | Our Process

Starting on a Secure Communications and Collaboration path can be daunting! The way we collaborate together is changing and implementing the correct tools affects how you do business in today’s digital workplace. Working with Enabling Technologies will make it easier and more successful for you in the following ways:
  • We have done this so many times we know all of the “minefields” to prevent missteps.
  • We coordinate all the vendors so you only deal with “one director leading the production.”
  • We know all the “best practice approaches” for achieving synergistic and predictable business results.
  • We support the full life cycle of the project so you can rest easy and focus on your core business.
  • We have adoption in the box programs to ensure your team eagerly embraces the new tools.
  • We don’t just implement a solution… We improve your business outcomes exponentially!
Delivering a predictable successful business outcome for every client engagement is our mission as a company. To earn your trusted business, I personally guarantee to provide outstanding service and value every time.
Bill Vollerthum

Bill Vollerthum President at Enabling Technologies


Introductory Meeting

Introductory Meeting

  • Features and Functionalities
  • Product Fit
  • Organizational Fit (Customer, Enabling, and Microsoft)
Technical Review

Technical Review

  • Discovery of Existing Environment
  • Technical Considerations
  • Roadblocks
  • Deliverable: Fixed Price PDS and Budgetary Estimate for Project
Planning and Design

Planning and Design

  • Deep dive with Enabling engineer
  • End-user adoption assessment
  • Deliverable: fixed cost SOW, prerequisites and gap analysis
Implementation

Project Deployment

  • Project Plan and Timeline
  • Same UC architect, engineers, and project manager
  • Deliverable outlined in SOW
  • Prepare & Train the Users
Support

Support

  • Headsets/handsets, SBA’s, gateways, load balancers, servers, databases, etc.
  • Ongoing training and updates for users

Our Pillars

Enabling Security
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Enabling Productivity
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Enabling Collaboration
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Enabling Cloud
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Enabling Adoption
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I am passionate about technical precision and taking care of the customer. My team will get it right and make it right.
Josh Shoemaker

Josh Shoemaker VP Technical Services at Enabling Technologies

Our Awards, Certifications, & Recognitions

Award Icon
  • Microsoft US Modern Workplace - Intelligent Communications Partner of the Year Winner in 2018
  • Microsoft Communications Partner of the Year Winner in 2015
  • Microsoft Communications Partner of the Year Finalist in 2012
  • Microsoft Messaging Partner of the Year Finalist in 2010
  • Microsoft Unified Communications Partner of the Year Winner in 2010
  • Microsoft East Region Overall Partner of the Year Winner – All Competencies 2010
  • Microsoft Messaging Partner of the Year Finalist in 2009
  • Microsoft Unified Communications Partner of the Year Winner in 2009
  • Microsoft Higher Education Partner of the year 2008
  • FastTrack Ready Partner
  • Teams Incubation Partner
  • Cloud Economics Partner
  • Elite Windows 10 & EM+S Partner
  • Elite EDU Intune Partner
  • CIE Certified
  • Microsoft Cloud Platform Gold Competency
  • Microsoft Cloud Productivity Gold Competency
  • Microsoft Collaboration and Content Gold Competency
  • Microsoft Communications Gold Competency
  • Microsoft Data Analytics Gold Competency
  • Microsoft Datacenter Gold Competency
  • Microsoft Enterprise Mobility Management Gold Competency
  • Microsoft Messaging Gold Competency
  • Microsoft Windows and Devices Gold Competency
  • Microsoft Application Development Silver Competency
  • Microsoft Small and Midmarket Cloud Solutions Silver Competency
  • P-Seller Certified
  • P-CSM Certified
  • Prosci Certified
  • CSP Direct with a GCC and EDU Certified
  • Certified Microsoft Service Adoption Specialist

Resources

Issue with a Skype 2015 Cumulative Update and Enghouse’s Zeacom Contact Center

We have identified an issue with Skype 2015 Cumulative Update and Enghouse's Zeacom Contact Center solution.  Here's the resolution below:

REALLY IMPORTANT Skype for Business Edge Server Configuration Note

*Re-posting this article since we have recently had several inquiries about this topic! This is going to be a brief to the point posting about a configuration issue we’ve been seeing a lot of...

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