Dynamics 365 Business Consultant

Responsibilities 

• Dedicate time to researching, evaluating, and integrating new technologies related to Microsoft CRM applications (Dynamics365, and the broader suite of Microsoft productivity applications) 
• Develop, test, and deploy Dynamics CRM and other applications on the Dynamics 365 platform 
• Create technical documentation as required. Documenting ‘as-is’ and ‘to-be' within accurate and detailed scoping documents. 
• Analyze and document operational business processes  
• Participate in requirements gathering and technical review meetings at milestones throughout the project 
• Publish internal and external blog articles related to Microsoft CRM applications (CRM, Dynamics365, and the broader suite of Microsoft productivity applications) 
• Cultivate and nurture customer relationships based on exceptional customer service and support 
• Provide timely and accurate reports 

Skills 

• A passion for designing/building new, user-friendly, and creative ways to use Microsoft technologies to solve real-world business problems 
• Ability to work under pressure and deliver projects under realistic timeframes 
• Ability to mentor other consultants and lead development efforts; seek out and embrace feedback from customers, peers, and leadership 
• Openly and honestly communicate with customers, peers, and leadership both verbally and in written form 
• Build lasting relationships based on mutual respect and passion for delivering the best possible outcome for all parties involved 
• Produce high-quality work deliverables leveraging current methods/standards as well as industry best practices 
• Ability to prioritize work each day based on all client needs; quickly learn new technologies to deliver solutions 
• Strong time management skills; gracefully transition between multiple clients in a single day
• Desire to build and deliver solutions in a fast-paced consulting environment