Table of Contents


Dynamics 365 Business Consultant


  • Dedicate time to researching, evaluating, and integrating new technologies related to Microsoft CRM applications (Dynamics365, and the broader suite of Microsoft productivity applications) 
  • Develop, test, and deploy Dynamics CRM and other applications on the Dynamics 365 platform 
  • Create technical documentation as required. Documenting ‘as-is’ and ‘to-be' within accurate and detailed scoping documents. 
  • Analyze and document operational business processes  
  • Participate in requirements gathering and technical review meetings at milestones throughout the project 
  • Publish internal and external blog articles related to Microsoft CRM applications (CRM, Dynamics365, and the broader suite of Microsoft productivity applications) 
  • Cultivate and nurture customer relationships based on exceptional customer service and support 
  • Provide timely and accurate reports 


  • A passion for designing/building new, user-friendly, and creative ways to use Microsoft technologies to solve real-world business problems 
  • Ability to work under pressure and deliver projects under realistic timeframes 
  • Ability to mentor other consultants and lead development efforts; seek out and embrace feedback from customers, peers, and leadership 
  • Openly and honestly communicate with customers, peers, and leadership both verbally and in written form 
  • Build lasting relationships based on mutual respect and passion for delivering the best possible outcome for all parties involved 
  • Produce high-quality work deliverables leveraging current methods/standards as well as industry best practices 
  • Ability to prioritize work each day based on all client needs; quickly learn new technologies to deliver solutions 
  • Strong time management skills; gracefully transition between multiple clients in a single day
  • Desire to build and deliver solutions in a fast-paced consulting environment 
Delivering a predictable successful business outcome for every client engagement is our mission as a company. To earn your trusted business, I personally guarantee to provide outstanding service and value every time.

Bill Vollerthum President of Enabling Technologies