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Ralph Bellandi CIO at MKTG
A common scenario we see is organizations needing to streamline siloed communications and collaboration systems. They know this is a perfect time to see how the new technology can streamline processes as well.
Cushman & Wakefield operates out of more than 400 offices across 70 countries and has 43,000+ employees that work with customers in every corner of the world. They are a global property management company and have ambitious growth goals. To meet them, the company needs to maximize its level of teamwork to sell with the worldwide market in mind.
With so many other changes going on in the business, migrating to Office 365 was the smartest choice because it gave them all the functionality they needed without sacrificing employee comfort and productivity. They are now rolling out Office 365 with advanced security and analytics capabilities, as well as Skype for Business meetings and voice services.
Cushman is fully deployed on Exchange Online, but employees are starting to enjoy other productivity services, such as Office 365 ProPlus, which provides the ability for their employees to use Office programs on up to 5 devices, including home computers and mobile phones. And because mobility is mission critical, they have deployed OneDrive for Business, so that team workers can coauthor and collaborate on documents in real time.
To make their teams even more productive and accessible, they are transitioning away from traditional telephony and replacing it with Skype for Business Online. Team workers can even have Skype for Business Online enabled on their mobile devices for more flexibility. They estimate that they will save more than $1 million a year on telephony costs by leveraging the new PSTN Conferencing and Calling capabilities.
Currently, more than 13,000 employees use Yammer to share ideas and communicate about customers and leads, which helps them support their goal of better cross-regional selling. Even though they have hundreds of offices around the world, they can feel like a better-connected organization when they collaborate through Yammer.
Cushman found that Office 365 has provided tremendous value, especially when going through the mergers and acquisitions process. They were able to bring companies together approximately 30 percent more quickly. Overall, the move to Office 365 has given Cushman & Wakefield the scale and consistency that they need to continue to grow without any disruption to the business.